Terms of Service

Terms of Service

Last updated: 12/05/2026

These Terms of Service apply to the use of the Driver Check website and services. By using our website, submitting an enquiry, requesting a trial, or using the Driver Check service, you agree to these terms.

Driver Check is a service operated by Driver Management Solutions.

  1. Service overview

Driver Check provides a fleet incident reporting service for businesses with vehicles on the road.

The service may include:

  • Driver Check vehicle decals;
  • call centre incident reporting;
  • incident logging;
  • email or SMS notifications;
  • monthly incident summaries;
  • related customer support and administration.
  1. Not a tracking or emergency service

Driver Check is not a vehicle tracking service, emergency response service, security company, insurance provider, law enforcement agency or roadside assistance provider.

The service is designed to help fleet owners and managers receive reports from road users and improve fleet visibility and accountability.

  1. Incident reports

Incident reports are based on information provided by callers, road users, clients or other third parties. While we aim to capture reports accurately, Driver Check cannot guarantee that every report is complete, accurate, verified or free from error.

Clients remain responsible for reviewing reports, conducting internal investigations and deciding what action, if any, should be taken.

  1. Client responsibilities

Clients are responsible for:

  • providing accurate company, contact and vehicle information;
  • ensuring decals are correctly placed and visible on vehicles;
  • keeping contact details updated;
  • reviewing incident notifications and monthly reports;
  • handling driver matters fairly and lawfully;
  • ensuring their use of reports complies with applicable laws and internal policies.
  1. Trial period

Where a 30-day trial is offered, activation is subject to Driver Check confirming the client’s fleet details and suitability for the service.

The trial may be limited to qualifying business fleets and may be refused, paused or cancelled if information is incomplete, inaccurate, abusive or unsuitable.

  1. Fees

Driver Check pricing may be charged per vehicle per month unless otherwise agreed in writing.

Fees, billing terms, decal costs, setup costs or additional services may be confirmed separately by quotation, proposal, invoice or written agreement.

  1. Decals

Driver Check decals are intended to support incident reporting for registered fleet vehicles.

Clients must not misuse, copy, alter, resell or apply decals to vehicles not registered with Driver Check unless authorised.

  1. Service availability

We aim to provide a reliable service, but we cannot guarantee uninterrupted availability of call centre, email, SMS, website or reporting systems.

Service may be affected by technical issues, telecommunications failures, third-party providers, maintenance, power disruptions or events outside our reasonable control.

  1. Limitations of liability

Driver Check is not responsible for losses, damages, claims or disputes arising from:

  • inaccurate or incomplete information supplied by callers or third parties;
  • client decisions based on incident reports;
  • failure by the client to act on reports;
  • driver disciplinary action or employment disputes;
  • vehicle accidents, theft, hijackings, fuel theft or criminal activity;
  • technical delays, communication failures or system downtime.

To the extent permitted by law, Driver Check’s liability is limited to the fees paid for the relevant service period.

  1. Fair use and misuse

Users may not misuse the service, submit false reports, abuse call centre staff, interfere with systems, or use the website or service unlawfully.

Driver Check may refuse or suspend service where misuse, abuse, fraud or unlawful conduct is suspected.

  1. Intellectual property

All Driver Check branding, logos, website content, report templates, decals and related materials remain the property of Driver Check or its authorised owners.

No content may be copied, reproduced or used without permission.

  1. Privacy and data protection

Personal information is handled in accordance with our Privacy Policy and POPIA / Data Protection Policy.

  1. Changes to these terms

We may update these Terms of Service from time to time. The latest version will be published on this website.

  1. Contact

Driver Check
Email: info@drivercheck.co.za
Call Centre: 0860 66 99 99
Website: www.drivercheck.co.za